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  • CSR Social Activities

    Report on CSR Performance Indicators

    The Toyota Boshoku group constantly reviews management indicators in an effort to improve CSR activities so that our various corporate activities lead to the enhancement of corporate value.

    KPIs for Fiscal 2019 CSR Initiatives: Targets and Results

    Stakeholder KPI (KPI critical for enhancing social value)

    (Assessment : Achieved, : Target achievement rate 80% to <100%, × : Not achieved)
      Stakeholder KPI FY 2019 targets FY 2019 results Evaluation
    Local communities & global society
    Return profits to society S
    Sustainable tax payments to local or national authorities
    Make tax payments in all countries
    Payments made
    Establishment of a low-carbon society Environmental conservationE
    CO2 emissions and ratio of CO2 reduction with basic unit (t-CO2, t-CO2/units)
    Reduce 2%/year
    Reduced by 2.1%/year
    Customers
    Innovative technologies S
    Number of world-first products developed
    1
    2
    Provision of outstanding quality / Customers first S
    IQS*1 evaluation of seats by J.D. Power
    Standardise evaluation method for market quality and product appeal
    Prepared a vehicle benchmark survey and standardised evaluation
    Shareholders and Investors
    Return profits to shareholders G
    Equity turnover ratio
    4.4 times
    4.8 times
    Sustainable capitalisation by delivery of dividends (payout ratio)
    Annual dividend: 56 yen
    56 yen (37.9%)
    Company members
    Respect for company members S
    Company members’ satisfaction (KPI on vibrant work environment)
    Over 70% positive response rate to “satisfied with corporate life” question
    67.8%
    Business partners
    Fair/transparent dealings G
    Compliance with guidelines for promoting fair transactions with subcontractors, etc.
    Compliance: 100%
    100%

    CSR KPI (KPI contributing to enhanced social value)

    (Assessment : Achieved, : Target achievement rate 80% to <100%, × : Not achieved)
      CSR KPI FY 2019 targets FY 2019 results Evaluation
    Local communities & global society
    Compliance G
    Implementation level for Guiding Principles
    90%
    84.5%
    Confidentiality management G
    Number of confidential information leaks
    0
    0
    Compliance with laws and regulations G
    Number of bribery violations
    0
    0
    Fair/transparent dealings G
    Number of violations of antitrust laws
    0
    0
    Environmental conservation E
    Number of environmental abnormalities and complaints*2
    0
    0
    Ratio of waste reduction with basic unit (t/units)
    Reduce 1%/year
    Reduce 1.1%/year
    Rate of reduction in water consumption with basic unit (m3/unit) new
    Reduce 0.5%/year
    Reduced by 0.6%/year
    Number of trees planted as part of reforestation activities new
    54,000 trees/year
    34,060 trees/year
    ×
    Social contribution S
    Number of volunteer activity participants (Japan)
    Total number: 7,200
    Total number: 7,708
    Customers
    Customers first S
    Number of prize-winning technology awards
    More than one award
    4
    Number of prize-winning quality awards new
    More than one award in each region
    Customer awards for quality(Japan: 1, Asia & Oceania: 3, China: 4, Europe & Africa: 2)
    Shareholders and investors
    Disclosing information in a timely and appropriate manner G
    Compliance with timely and appropriate disclosure
    Compliance: 100%
    100%
    Dialogue with investors
    Investors’ satisfaction Positive response rate: 70%
    70%
    Provide impartial information to individual investors
    Individual investors’ satisfaction Positive response rate: 70%
    85%
    Company members
    Respect for company members S
    Number of female managers
    22
    20
    Designated employment rates of persons with disabilities
    Maintain employment rate 2.20%
    2.20% (as of April 2019)
    Company members turnover rate of less than 3 years of joining the company
    2.5% or less (approx. 14 persons)/year
    1.7% (10 persons)
    Encouragement to take paid holidays
    Incidence of people taking minimal paid leave
    Zero incidence of union members taking less than 12 days/year
    Zero incidence of managers taking less than six days/year
    40 union members
    44 managers
    Rate of people taking 3-day paid leave: 100%
    100%
    98.2%
    Overtime hours (Union members 660 hours/year) new
    Zero incidence of union members working more than 660 hours of overtime per year
    0 persons
    Overtime hours
    (Union members 70 hours for three consecutive months) new
    Zero incidence of union members working 70 hours of overtime for three consecutive months
    0 persons
    Overtime hours
    (Managers 80 hours/month) new
    Zero incidence of managers working over 80 hours of overtime per month
    72 persons
    Safety/Health S
    Number of fatal accidents
    (company members, temporary workers, fixed term workers)
    0
    0
    Consultation ratio for legal health check/Voluntary health check
    100% consultation ratio for health checks in Japan region 100% in regions outside Japan
    100%
    100%
    Lifestyle disease:Ratio of persons with BMI of 25 or above
    Target person ratio:24.2% or less
    28.9%
    ×
    Lifestyle disease Smoking rate
    33.9% or less
    33.7%
    Stress check execution rate
    100%
    100%
    Business partners
    Fair/transparent dealings G
    Hold briefing on Toyota Boshoku group Supplier CSR Guidelines
    1/year
    Held in September 2018
    Ensure suppliers conduct self-assessment
    Response rate of questionnaires: More than 95%
    Held in September 2018 Response rate: 100%
    Supplier satisfaction
    Cases of dishonest whistle-blowing: 0
    Cases of dishonest whistle-blowing: 0
    Conduct a self-check and internal audit on purchasing ethics inside Toyota Boshoku (departments related to purchasing and subcontracting)
    1/year
    Held in August 2018
    Conduct a self-check and internal audit on purchasing ethics inside Toyota Boshoku (departments related to purchasing and subcontracting)(Cases of serious breach)
    Cases of serious breach: 0
    Cases of serious breach: 0
    Safety S
    Number of significant incidents by non-Toyota Boshoku group workers or members
    Significant incidents: 0
    Significant incidents: 0

    G Governance S Social E Environment
    Disclosure items added from fiscal 2019 are marked with new.

    1. *1 Initial Quality Study (IQS) serves as the industry benchmark for new-vehicle quality measured in the early stage of ownership.
    2. *2 Abnormalities: In case oil, etc., has leaked into a public waterway at a level that exceeds legal, by law and agreement standard values
      Complaints: In case of contact from a local citizen, government, etc., alleging physical damage or psychological effects on account of the company